Legal notice

LEGAL NOTICE

Effective 8 September 2026

1. Website Operator

This website and online store are operated by White Cat Co Pty Ltd trading as WHITECAT.

ABN: 67 602 922 314

Australia

Customer Service: 0413 935 656

Email: info@whitecat.com.au

2. Purpose of This Notice

This Legal Notice provides general information about the WHITECAT website and online store. It should be read together with our Terms of Service, Return & Refund Policy, Shipping Policy and Privacy Policy.

Nothing on this website is intended to exclude, restrict or modify any right, remedy, guarantee or liability that cannot lawfully be excluded, restricted or modified.

3. Product Information

We take reasonable care to ensure that product descriptions, specifications, images, prices, availability and other information published on the store are accurate and current. However, product information may change because of manufacturer updates, packaging changes, discontinuation, supply conditions or regulatory requirements.

Where a product is intended for professional, clinical, sterilisation or other regulated use, customers should review the applicable manufacturer instructions for use (IFU), warnings, intended purpose and technical documentation before use.

Information provided on this website about products is not a substitute for the applicable manufacturer's instructions, clinical judgement, professional training or site-specific policies and procedures.

4. Australian Consumer Law

WHITECAT operates in Australia and complies with applicable Australian consumer protection laws, including the Australian Consumer Law (ACL).

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this Legal Notice, our website content or our store policies is intended to limit these rights.

5. Accuracy of Website Content

We make reasonable efforts to ensure that information on the website is accurate, but we do not warrant that every page, description, image, specification, price, stock status or other item of information will always be complete, current or free from error.

If we identify an error that materially affects an order, we will take reasonable steps to correct it and, where appropriate, contact the affected customer.

6. Medical and Clinical Information

WHITECAT supplies products used in healthcare, sterilisation, operating theatre, dental and other professional environments. Product information on this website is provided for product and purchasing information and is not clinical, medical or patient-specific advice.

Customers are responsible for determining whether a product is suitable for their intended application and for ensuring that it is used in accordance with applicable instructions, training, standards, policies and regulatory requirements.

7. Intellectual Property

Unless otherwise stated, the WHITECAT name, logo, branding, website design, text, photographs, graphics, product content and other materials on this website are owned by or licensed to White Cat Co Pty Ltd and are protected by applicable intellectual property laws.

You must not reproduce, modify, distribute, publish, scrape or commercially exploit WHITECAT website content without our prior written permission, except where permitted by law.

8. Third-Party Content and Links

The website may contain links to manufacturer websites, third-party websites, payment providers, delivery providers or other external services. These links are provided for convenience and do not necessarily constitute endorsement or approval.

WHITECAT is not responsible for the content, availability, security or privacy practices of third-party websites, subject to any liability that cannot lawfully be excluded.

9. Website Availability and Security

We take reasonable steps to maintain the security and availability of the website. However, we do not guarantee that the website will always be available, uninterrupted, error-free or free from security vulnerabilities.

We may suspend or restrict access to the website where reasonably necessary for maintenance, security, upgrades, investigation or circumstances outside our reasonable control.

10. Privacy

Personal information collected through the WHITECAT website and online store is handled in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy explains what information we collect, why we collect it, how it may be used or disclosed, and how customers can contact us about privacy matters.

11. Limitation of Liability

To the maximum extent permitted by law, WHITECAT is not responsible for loss or damage arising from matters outside our reasonable control or from a customer's misuse of products, failure to follow applicable instructions, or unauthorised modification of products.

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited, including rights and remedies arising under the Australian Consumer Law.

12. Governing Law

This Legal Notice and use of the WHITECAT website are governed by the laws of Victoria, Australia, subject to any mandatory rights or protections that apply under Australian law.